Indigo always offers free shipping to any retail store for most items with no minimum purchase required. Your order may take up to one week longer to ship from warehouse when you select the Free Ship to Store option. Indigo will contact you when your order arrives at the store and is ready for pick up. Identification is required when picking your order up.
For anything to do with this Policy, including questions or comments, or to challenge Indigo's compliance with this Policy, please contact Indigo as follows:
Indigo Books & Music Inc.
468 King Street West, Suite 500
Unless the purpose is self-evident due to the nature of the transaction in question, Indigo will identify the purposes for which personal information is collected at or before the time the information is collected.
The proposed purposes will be described in a reasonably understandable manner.
An example of a self-evident purpose is requesting the name and address of the person placing an order in order to ensure proper delivery.
At Indigo Books & Music Inc. (operating Indigo, Chapters, Coles, Smithbooks, World's Biggest Bookstore and chapters.indigo.ca) the protection of your personal information has always been a top priority. Indigo's Policy regarding the collection, use and disclosure, if any, of personal information can be broken down into the 10 principles covered in Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA").