If there are any issues with a shipment, contact the Customer Care Department via email at [email protected] PalmBeachJewelry will respond within 24 hours.
Palm Beach Jewelry reserves the right to cancel any order due to, but not limited to: failed credit authorizations, site related malfunctions, improperly stated pricing and discounts.
At the present time, the site is unable to issue gift certificates. Please check back with Palm Beach Jewelry soon, as Palm Beach Jewelry is working to make them available in the near future. If you have an existing Gift Card or eGift Card you can input the Gift Card number into the section at checkout.
Each piece is displayed in an attractive jewelry box. The jewelry is further wrapped within secure packaging to guarantee the safety of your purchase in transport.
Sales tax is applied to all orders shipped in the state of Florida. Palm Beach Jewelry is required by law to collect and submit sales tax in states in which they have a physical presence.
Major credit cards (i.e., Visa, MasterCard, Discover and American Express) should be authorized within 24 hours. Credit card orders placed after 5:00 p.m. Eastern Time, Thursday through Sunday, should be authorized by the following Tuesday.
PalmBeachJewelry uses the latest Internet security technology to protect your credit card information (the Secure Socket Layer system). This system is compatible with both the Netscape and Internet Explorer web browsers and ensures that your credit card number is protected and cannot be viewed by outside parties.
You can pay for your order using your American Express, Visa, MasterCard or Discover Card or PayPal. At the present time, PalmBeachJewelry IS unable to accept payment using a credit card with a billing address outside of the United States & Canda or issued from a bank outside of the United States. Please be sure to provide your exact billing address (the address your credit card provider has on file for the card you use) when completing your order. Incorrect information may cause a processing delay.