Ashley Homestore Coupons & Promo Codes

Ashley Homestore FAQ

Where Can I Find Product Dimensions?

Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how it will fit atop a table, bookcase, etc. Some products have additional dimensions, located under the "Dimensions" section on the product page.

What is the Difference Between King Size and California King Size Beds?

California King size is 4 inches longer and 4 inches narrower than King size.

What are Durapella® & Duraplush?

Durapella® and Duraplush™ are high-tech fabrics that are a breakthrough in comfort. Durapella® and Duraplush™ consists of 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability and stain-resistance. Everyday spills like coffee, wine and ink are cleaned easily and effectively with a mixture of low PH balance liquid soap and water.

Can I Buy an Extra Table Leaf?

Each leaf is cut when the table is made; therefore additional leaves are not available.

How Do I Touch Up My Furniture?

Most home improvement stores offer touch-up solutions in marker and “crayon” forms. All are easy to apply, simply match your furniture finish to the touch-up color, and follow the manufacturer’s instructions.

Does Ashley Homestore Offer Replacement Parts?

For most products, Ashley Homestore does offer replacement parts. Call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT). When inquiring, please have item number and invoice number available so they can better serve you. You can find the item number on your emailed order confirmation or invoice.

Can I Visit an Ashley Homestore to See the Product Before Purchasing Online?

To find out if a store has the item you want, call or visit the HomeStore near you. Lookup the store locations. Every store has a unique selection and may or may not have the item on display, please call first.

Can I Track My In-home Delivery Order?

Order Tracking is now available online for some of store locations including some of our online orders. Tracking is only available on the day of delivery. The estimated times are the best estimates and you should still be available during your scheduled delivery windows. If you get a message that tracking is not available in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your delivery.