At What Stage is Payment Taken From My Card?

Your card will only be charged once your order has been dispatched from our warehouse. Mountain Warehouse will send you an email confirming the items which are being sent and the exact amount charged to your card. If for any reason they are unable to send an item, you'll only be charged for the items we do send.

If you pay using Paypal, then payment is taken at the point of purchase. However if any goods are cancelled, the amount will be refunded back to your Paypal account.

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