Can I Return My Order At an ECCO Store?
You can return your order at a participating ECCO store or ECCO Outlet. Simply use our store locator to find your closest location. Bring your unworn shoes in their original box to the ECCO Store with your order & shipping confirmation email, the packing slip included with your shipment and a valid photo ID and we will process your request. See our return policy for more information. Please note that independent retailers that carry ECCO shoes do not accept returns from us.ecco.com.
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