Can I Use Discount Codes Online?

Related FAQ

• Why is My Basket Empty?

  Sometimes Rocket Dog has to occasionally empty abandoned baskets and return the items to stock.

• I Bought a Rocket Dog Product From Another Retailer, Can I Return It?

  Only product purchased through the Rocket Dog website can be returned. If purchased elsewhere, please refer to the sellers terms and conditions. 

• Why Have Some Products Disappeared From My Basket?

  Rocket Dog has limited numbers of some styles and so when the product is out of stock it will no longer be in your basket for purchase. I haven't received an order confirmation email An automated email would have been sent to the email address that was submitted. If a confirmat…

• Can I Return My Purchase?

  Of course. A collect+ returns label is included in the parcel. Non UK customers in zones 1-5 are responsible for their own return shipping costs.

• How Can I Pay At Rocket Dog?

  You can use Visa or Mastercard Credit Cards, Visa Debit cards, Paypal or Apple Pay. Rocket Dog does not accept cheques.