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Related FAQ

• How Can I Pay At Rocket Dog?

  You can use Visa or Mastercard Credit Cards, Visa Debit cards, Paypal or Apple Pay. Rocket Dog does not accept cheques. 

• What Happens If I Am Not In When My Order is Delivered?

  If you are out at time of delivery your order may be left with a neighbour, hidden in a safe place or taken back to the corresponding depot. A card will be left through your door to advise.

• Can I Use Discount Codes Online?

  Rocket Dog will occasionally issue online discount codes via their email newsletter, social media or other affiliated outlets. These can be used on the website by entering the code in the promotional code box on your basket before pressing the 'Proceed to Checkout' button.

• How Can I Contact Customer Services?

  You can email support@rocketdog.co.uk or call 0333 400 0460.

• Why is My Size Not Available?

  All Rocket Dog styles range from sizes UK 3 to UK 8. If you cannot select the particular size that you are looking for in a style, it may have sold out. Please contact customer services and they will check if more will be available soon.