How Can I Contact Customer Services?

Related FAQ

• I Bought a Rocket Dog Product From Another Retailer, Can I Return It?

  Only product purchased through the Rocket Dog website can be returned. If purchased elsewhere, please refer to the sellers terms and conditions. 

• How Can I Pay At Rocket Dog?

  You can use Visa or Mastercard Credit Cards, Visa Debit cards, Paypal or Apple Pay. Rocket Dog does not accept cheques. 

• Do I Need to Sign for My Delivery At Rocket Dog?

  All orders delivered to the UK and Ireland require a signature upon delivery. Please ensure you choose a delivery address where someone will be present to sign for the delivery.

• Why Have Some Products Disappeared From My Basket?

  Rocket Dog has limited numbers of some styles and so when the product is out of stock it will no longer be in your basket for purchase. I haven't received an order confirmation email An automated email would have been sent to the email address that was submitted. If a confirmat…

• Why is My Size Not Available?

  All Rocket Dog styles range from sizes UK 3 to UK 8. If you cannot select the particular size that you are looking for in a style, it may have sold out. Please contact customer services and they will check if more will be available soon.