Why Have Some Products Disappeared From My Basket?

Related FAQ

• How Can I Contact Customer Services?

  You can email support@rocketdog.co.uk or call 0333 400 0460.

• Do I Need to Sign for My Delivery At Rocket Dog?

  All orders delivered to the UK and Ireland require a signature upon delivery. Please ensure you choose a delivery address where someone will be present to sign for the delivery.

• I Bought a Rocket Dog Product From Another Retailer, Can I Return It?

  Only product purchased through the Rocket Dog website can be returned. If purchased elsewhere, please refer to the sellers terms and conditions. 

• Where Do I Find My Payment Card Verification Value (CVV)?

  The Card Verification Value is the last three digits on the signature strip on the reverse of the card.

• Why is My Size Not Available?

  All Rocket Dog styles range from sizes UK 3 to UK 8. If you cannot select the particular size that you are looking for in a style, it may have sold out. Please contact customer services and they will check if more will be available soon.