What Happens If I Am Not In When My Order is Delivered?

Related FAQ

• How Can I Contact Customer Services?

  You can email support@rocketdog.co.uk or call 0333 400 0460.

• Where Do I Find My Payment Card Verification Value (CVV)?

  The Card Verification Value is the last three digits on the signature strip on the reverse of the card.

• How Can I Pay At Rocket Dog?

  You can use Visa or Mastercard Credit Cards, Visa Debit cards, Paypal or Apple Pay. Rocket Dog does not accept cheques. 

• Why is My Size Not Available?

  All Rocket Dog styles range from sizes UK 3 to UK 8. If you cannot select the particular size that you are looking for in a style, it may have sold out. Please contact customer services and they will check if more will be available soon.

• Why Have Some Products Disappeared From My Basket?

  Rocket Dog has limited numbers of some styles and so when the product is out of stock it will no longer be in your basket for purchase. I haven't received an order confirmation email An automated email would have been sent to the email address that was submitted. If a confirmat…