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Related FAQ

• I'm Experiencing Technical Issues With the Marvel Unlimited App. What Should I Do?

  If you're experiencing technical issues, email Marvel at onlinesupport@marvel.com and let Marvel know the following: The type and version of mobile device you are using (e.g. iPad 2) The operating system you are using (e.g. iOS 5.1.1) A brief description of the proble…

• Are There Additional Fees for non-US Orders?

  Marvel does not currently impose additional fees on Marvel Unlimited subscriptions purchased by members located outside of the United States.

• Where Can I Download the Marvel Unlimited App?

  The free Marvel Unlimited app can be downloaded from iTunes® or Google Play.

• How Long Will My Marvel Unlimited Plus Collectible Kit Take to Arrive?

  You can expect to receive your Marvel Unlimited Plus collectible kit 6-8 weeks after purchasing your subscription. If you have not received your kit after this time period, please contact Marvel Customer Service at onlinesupport@marvel.com for assistance.

• I Have Not Received My Marvel Unlimited Collectible Kit, What Do I Do?

  If your Marvel Unlimited Plus collectible kit has not arrived after the 6-8 week time frame please contact Marvel Customer Service at onlinesupport@marvel.com and provide your Marvel Unlimited username and order number.