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Marvel FAQ

Are There Additional Fees for non-US Orders?

Marvel does not currently impose additional fees on Marvel Unlimited subscriptions purchased by members located outside of the United States.

Can I Preview Marvel Unlimited Before I Subscribe?

Absolutely! Every week Marvel will feature new free issues.

Are Marvel Unlimited Plus Memberships Available Outside the US?

Unfortunately, Marvel Unlimited Plus Memberships are currently available to U.S. residents only. Marvel will encourage you to stay tuned to Marvel.com for updates on future availability for Non-U.S. residents .

How Long Will My Marvel Unlimited Plus Collectible Kit Take to Arrive?

You can expect to receive your Marvel Unlimited Plus collectible kit 6-8 weeks after purchasing your subscription. If you have not received your kit after this time period, please contact Marvel Customer Service at onlinesupport@marvel.com for assistance.

I Have Not Received My Marvel Unlimited Collectible Kit, What Do I Do?

If your Marvel Unlimited Plus collectible kit has not arrived after the 6-8 week time frame please contact Marvel Customer Service at onlinesupport@marvel.com and provide your Marvel Unlimited username and order number.

What is Offline Reading?

The Marvel Unlimited subscription service is accessed by streaming the comic content from the internet.  

With the Marvel Unlimited mobile app, you can select up to 12 issues to read offline. These issues will be temporarily downloaded to your mobile device so that you can read them without the need for a wi-fi or cellular connection.

In order to read a comic while your mobile device is offline, add that comic to your library by tapping the comic, then tapping the "Add to Library" button. Once a comic is added to your library, you will see an option to "Read offline?" Simply turn the switch to "on," and that comic will be downloaded to your device. You will be able to see all your comics for offline reading in the "My Library" section on your mobile app.

You may choose up to 6 comics at a time to read offline. Reached your max? Don't worry — you can always delete comics you've already read by going to the "My Library" section and clicking "Edit." Once you've deleted comics from your read offline queue, you can add more issues.

I'm Experiencing Technical Issues With the Marvel Unlimited App. What Should I Do?

If you're experiencing technical issues, email Marvel at onlinesupport@marvel.com and let Marvel know the following: 

  1. The type and version of mobile device you are using (e.g. iPad 2) 
  2. The operating system you are using (e.g. iOS 5.1.1)
  3. A brief description of the problem you are experiencing

Where Can I Download the Marvel Unlimited App?

The free Marvel Unlimited app can be downloaded from iTunes® or Google Play.

How Can I Cancel My Subscription?

If you do not wish for your subscription to renew at the end of your term, you can either: 

  1. Cancel your subscription through your "My Account" page by going to the following link: https://marvel.com/my_account/subscription/details
  2. Send Marvel an e-mail at onlinesupport@marvel.com requesting a cancellation.

What Books are Included In Marvel Unlimited?

Marvel has selected some of our favorite titles--thousands of them--to include in the Marvel Unlimited collection. Marvel has included a broad range of characters and fan favorite series and Marvel is adding new comics every week. There are over 20,000 issues available to read, with new titles added weekly! To see upcoming releases into Marvel Unlimited, check out the release calendar located in the Comics section of the Marvel website.