How Can I Change My Order?

Please contact toll free at 1-800-840-2008 (9AM - 6PM Mon - Sat CST) or email at customerservice@BudgetPetcare.com as soon as you realize that you would like to make a change.

Please note that the order can be changed only if it has not been shipped. If the status of the order is showing as "SHIPPED" or "DISPENSED" they will not be able to make any changes as this means that your order has physically left their facility and is with the postal department.

Once you receive the 1st order which was incorrectly ordered please call toll free at 1-800-840-2008.

Related FAQ

  • What is Your Shipping Cost?

    The fast, reliable, and free shipping on every order is offered.

  • How Will I Be Informed Of My Order Status?

    You will receive an email when your order is placed and another email when your order is shipped. You can also check the status of your order anytime by logging into your account on their site. You can also call their Toll Free on 1-800-840-2008 (Mon -Sat 9AM - 6PM CST) to chec…

  • Is Shopping with BudgetPetCare.com secure?

    Buying online from BudgetPetCare.com is safe and reliable. To ensure your payments are secure BudgetPetCare uses the latest available 256 bit encryption technology (also known as SSL Technology).BudgetPetCare complies with PCI (Payment Card Industry) standards. BudgetPetCare us…

  • How Long Will My Order Take to Arrive?

    Most orders are shipped within one business day, orders placed over the weekend are shipped on Monday or the next business day.95% of customers receive their orders within 10-14 business days.Actual delivery time to the customers varies and depends on processing time by the pos…

  • Will I Get a Refund If I Do Not Receive My Order Within 21 Business Days?

    Yes, you will receive a 100% refund if you do not receive your order within 21 business days from the date your order was shipped.

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