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What is Your Reduced Cost Veterinary Service?

PDSA offers free and reduced cost veterinary services to eligible pet owners. 

The reduced cost service is available to eligible owners living within the catchment area of a PDSA Pet Hospital or Pet Clinic. Owners need to be in receipt of one or more of the following benefits to access the service: 

  • Child Tax and Working Tax Credits 
  • Universal Credit (without housing element)
  • Pension Credit
  • Income Support
  • Job Seeker’s Allowance
  • Employment and Support Allowance (ESA) (formally incapacity benefit)
  • Disability Living Allowance/Personal Independence Payment (PIP)
  • State-retired pensioners who are householders in Council Tax bands A-D* are also eligible

There is no limit to the number of pets owners can register for reduced cost service. 

What Documents Do I Need to Bring With Me to Register At PDSA?

You will need to bring with you proof of your benefits (dated within last 12 months) and photo ID (passport, driving licence, bank card). Although PDSA will always ask for proof of photo ID, if you don’t have any let PDSA know and we can arrange an alternative. 

If you require any further information, please contact your local PDSA Pet Hospital or PDSA Pet Clinic.

How Do You Qualify for PDSA Treatment?

PDSA would love to treat all sick and injured pets, but unfortunately limited funds mean that we have to set eligibility criteria for free and reduced cost veterinary services to ensure they help owners most in need.

How Does PDSA Fund Its Veterinary Services?

PDSA does not receive any money from the Government or any National Lottery funding. PDSA is entirely funded by public support. To help them continue what they do, they ask all pet owners to make a contribution of whatever they can afford towards their pet’s treatment. PDSA is grateful for all the donations and contributions that they receive.

What Type Of Treatments Do We Carry Out At Pet Hospitals?

At PDSA our Pet Hospitals provide a wide range of vet treatments and services, helping hundreds of thousands of pets every year. 

PDSA offers everything from major surgery to fix broken bones or treat serious illness, to more routine services such as vaccinations and flea treatments, which help keep pets healthy and happy. Our vet teams are all fully trained and qualified, and we are extremely proud of the high quality care delivered every day, throughout the UK.

As a charity, PDSA must make the best possible use of their limited funds and reach as many pet owners as possible. So it is simply not possible to offer every procedure that may be available in some more specialist private practices and hospitals. Where such treatment is needed, PDSA would talk to the owner about referring their pet for treatment elsewhere.

What are PDSA Veterinary Services?

PDSA is the UK’s largest veterinary charity covering England, Scotland, Wales and Northern Ireland: 

  • 48 PDSA Pet Hospitals and PDSA Pet Clinics – staffed and manned by PDSA.

How Do I Pay In the Funds That I Have Raised?

Please send a cheque, made payable to ‘PDSA’, to: Fundraising team, PDSA, Whitechapel Way, Priorslee, Telford TF2 9PQ. Please remember to put your name and company details on the back. 

Can I Or a Company Use the Pdsa's Logo On Marketing Material ( Website, Marketing Literature, Signage On Shops, Banners Etc)

No. Unfortunately they cannot supply you with a PDSA logo or supporting statement as they only provide this in very exceptional circumstances. In this context, PDSA perform an in-depth assessment of the organisation’s suitability.

Are There Any Types Of Companies You Don't Work With?

Yes, please refer to PDSA's Ethical Statement.