a.You might submit the incorrect email address (CHICNICO will automatically transmit to this address).
b. Please check the confirmations in your Trash/Junk Box.
c. There will be a processing period of 1 to 8 days due to shopping season or great popularity of certain items. Please be patient with shipping confirmation.
Certain items enjoyed by a great popularity of customers may encounter an inventory crisis. Please allow as several days to process it. The items are definitely shipped out, please don't worry. CHICNICO never miss an order.
Please ensure your email is right to receive order or shipping confirmation. If you haven't received shipping confirmation, please check the email address you used to place the order. All the confirmation emails should be sent there. Otherwise, please check it in your junk emails or write to customer service center at [email protected]
Please fill in your both account email and order number in order to monitor order status.