How Do I Return an Item Or Get a Refund?

Clark Color knows you will be happy with the quality of products. If you are not, please contact Customer Service department to request your order be remade or refunded. All requests must be made within 60 days of receiving your order. Clark Color may ask that you return the product or e-mail Clark Color a photo of your order so they can understand the problem.

Related FAQ

  • How Do I Pay for My Clark Color Order?

    Clark Color accepts American Express, VISA and MasterCard credit cards for our products, as well as ATM/debit/check cards that display the Visa or MasterCard symbol.

  • Can I Get My 35mm Film Developed and Printed?

    Yes, Clark Color still process 35mm color film only. Please email customer service for an order form and mailing label.

  • How Do I Order Prints At Clark Color?

    From the 'My Albums' page, select the prints you wish to order from the current album or click on the name of any other albums to view and select prints to add to your shopping cart. You must click the 'Order Prints' button to add your selected prints to your shopping cart.&nbs…

  • How to Create an Album?

    After you have logged in, click on the 'Upload Photos' link on the left hand side of the page and then follow the prompts on the UPLOAD PHOTOS page. You can use the fast upload for multiple photos at once or the slower full resolution upload option. You can also upload pho…

  • How to Add a Border to My Photos?

    Adding a border to your photo(s) can now be done in your shopping cart. Once you have placed all the photos that you wish to add a border to in your cart, select the border type you wish to add in the upper right corner of the 'Order Summary' page. You may select a plain b…

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