How Do I Return Or Exchange an Item If I Live Outside Of the Continental United States?

All orders shipped outside of the continental 48 states, you may still return your order to Costume Discounters for credit, but you are responsible for all shipping charges. When returning your item, Costume Discounters STRONGLY suggests that you use a method of shipping that includes tracking. If there is an error or the items you received were damaged, please give us a call so that we may correct the situation immediately. Costume Discounters will not be held responsible for crediting your account if you cannot verify receipt of the Product Return.

Related FAQ

  • When Can I Expect My Refund From Costume Discounters?

    It usually takes 10 - 14 business days to process your return once Costume Discounters receives it in warehouse located in New Berlin, WI. Please note that Costume Discounters sends a return confirmation email after the return has been procceseed. It can take up to an additiona…

  • Under What Conditions May I Return an Order?

    You may return an order if you received your order and have determined that you need a different size, if you received your order and an item is damaged or the wrong item was shipped, or if you received your order and have determined that you would like a different costume.Item…

  • How Do I Know If an Item is Available?

    All items on Costume Discounters' website are available for immediate shipment unless marked "Special Order", "Pre-Order Now" or "Out of Stock".

  • What Credit/debit Cards Do Costume Discounters Accept?

    Costume Discounters accepts Visa, Master Card, American Express, and Discover.

  • Can I Place My Order By Phone?

    Yes, of course.You may place your order by contacting our customer service department. Contact information can be found above by clicking the 'call 24/7' link or on 'Contact Us' pag.

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