Tervis Coupons & Promo Codes

    • Top Offer
      Pick by Our Editor

      25% Off

      Coupon Buy More, Save More! Up to 25% Off 75 Or More Products
    • Top Offer
      Pick by Our Editor

      10% Off

      Coupon 10% Off When You Join Newsletter List
    • Top Offer
      Pick by Our Editor

      10% Off

      Coupon 10% Off When You Sign Up for Newsletter
  • Coupon

    10% Off for Joining the Newsletter List

  • Sale

    25% Off Last Call Category Drinkware Products and Accessories

  • Sale

    Free Shipping On Purchases Of 2+ Drinkware Products

  • Coupon

    20% Off Your Order

  • Sale

    Up to 30% Off Your Order

  • Sale

    $10 Off When You Buy 4+ Cups

  • Coupon

    20% Off Your Order

  • Coupon

    15% Off Your Order

  • VerifiedSale

    $1.99 Travel Or Straw Lid With Tumbler Purchase

  • VerifiedSale

    Save 15% Off On Drinkware Products and Accessories

  • Sale

    Free Shipping On 2+ Drinkware Products

  • Sale

    Enjoy $10 Off a Future Order When You Refer a Friend to Tervis.com

  • VerifiedSale

    Save 25% OFF On Select Designs

Tervis FAQ

How Do I Purchase Water Bottle Replacement Parts?

For questions about water bottle gasket or for a replacement gasket, please contact Customer Service at (866) 886-2537 or [email protected]

How Do I Purchase My First Tervis™ Sippy Cup Replacement Parts?

For questions about My First Tervis™ sippy cup o-rings and valves or to order replacement o-rings and valves, please contact Customer Service at (866) 886-2537 or [email protected]

Which Accessories Can Be Replaced?

Stainless steel, water bottle, My First Tervis™ sippy cup, and ice bucket lids as well as ice bucket handles may be replaced. All other accessories are not guaranteed for life.

Which Drinkware Products Can Be Replaced?

Tumblers (including stainless steel), water bottles, mugs, My First Tervis™ sippy cups, wine glasses, goblets, collectibles and ice buckets may be replaced.

What If My Guarantee Replacement Form Won't Print?

If you've completed the information and selected "submit & print" but the form won't print for any reason, please wait 24 hours for an email confirmation with a return number. This email can be printed and included in your package.

What is the Returns & Exchanges Policy Of Tervis?

You may return your order with your sales receipt or packing slip within 30 days from your date of purchase for the refund of the sale price and tax of the purchase (shipping charges will not be refunded). Please note that non-defective returns must be returned in new and unused condition along with its original packing materials. Mail-in returns will be processed within 10 days of receipt. Please allow 5-7 days for credit to process. 

  • If your order originally received free shipping because it met the offer requirements, but will no longer meet the requirements after Tervis receives the returned item(s), Tervis will refund the sale price of the returned item, minus the cost of the shipping charge valued at the new order sub-total. 
  • Please Note: Personalized & customized items are non-refundable.

Can I Change Or Cancel My Order At Tervis?

The goal is to build and ship your order as quickly as possible. Because all orders are processed immediately, no changes can be made after you have placed your order. If you would like to add to your order, Tervis will invite you to place another one on tervis.com.

Which Payment Options Does Tervis Accept?

Payment must be by credit or debit card. 

Tervis accepts: 

  • Visa
  • MasterCard
  • Discover
  • American Express

How Many Shipping Options Does Tervis Has?

On the Shipping Information page, you are presented with three shipping options (Ground, 2nd Day Air and Next Day Air) and corresponding costs. Select the method that best fits your delivery needs.

How to Pay My Tervis Order?

On the Billing page, you will be prompted to enter your payment card information. Fill out the corresponding fields with name on card, card number, and security code and expiration date. Be sure to agree to terms, and then proceed.

How to Track My Order At Tervis?

Once you have placed your order, check your email for order confirmations. After your order has shipped, Tervis will send you another email that contains an order tracking number and estimated arrival date.

Can I Make Phone Orders?

Give Tervis a ring at 1-866-TUMBLER (1-866-886-2537) Mon - Thurs: 9 am - 6 pm ET, Fri: 9 am - 11 am, 12 pm - 6 pm ET.