How Does Delivery Work for Oversized Items Like Furniture and Appliances?

Related FAQ

• What is Jet’s Shipping Policy?

  Jet offers free 2-5 day shipping on orders over $35 with faster 2-day shipping on thousands of everyday essentials. Items shipping as freight may take longer than 5 days to arrive.To qualify for free shipping, your order merchandise total before savings and estimated tax needs …

• What is “white Glove” Service?

  “White glove” service takes “room of choice” service one step further. You won’t just get your oversized item delivered to the room or outdoor location of your choice — it’ll be unboxed and set up, and all the packaging will be taken away so you don’t have to deal with it. Some…

• How Do I Get My $10 Off an Order?

  Once you sign up for a Jet account using the unique referral link you received, start adding items to your cart. Once you add $50 of promo-eligible items to your cart, you’ll see the discount automatically in your cart. Please note that items marked as ineligible for promotion …

• Sometimes I Get a Package From a Different Retailer With a Packing Slip and Invoice That Show Different Prices Or Shipping Charg

  When one of Jet.com's retail partners fulfills your Jet order, the price you pay is what you saw on Jet. Sometimes our partners sell those items at different prices on their own sites, and that’s what shows up on the invoice. Visit the Order History page in the Account section …

• If I Opt Out Of Free Returns On an Item to Pay Less, Does That Mean I Can't Return It?

  You'll still be able to make a return, but you'll be asked to pay a fee of $5.99 plus 5% of the item price. As a rule of thumb, it's probably best to opt out of free returns only when you're sure you'll be keeping an item. It’s a great way to save extra on things like diapers a…