How Long Does Delivery Take and Cost?

Related FAQ

• Why Should I Open an Account?

  You do not need an account to place an order but it does allow you to make the most of their fantastic products and service, review your orders, store personal information for ease of future use, and receive news on latest products.

• How Do I Track My Kelly Hoppen Order?

  You will receive an email notification when your item is ready for despatch containing your unique tracking number and a link to the courier’s tracking page. Your tracking information will be updated after as your order has been collected from warehouse and through the delivery…

• Where is My Kelly Hoppen Order?

  Please allow 2-3 working days for your Standard UK Delivery order to arrive. However, you can follow the progress of your order via your online Kelly Hoppen account or track your order via the Track Delivery link provided in your despatch confirmation email. Kelly Hoppen will u…

• Can I Amend My Delivery Address Once the Order Has Been Despatched?

  You must make sure to provide an appropriate delivery address when you place your order. Should you need to change the delivery address, please contact Kelly Hoppen immediately.

• Can I Place an Order Over the Phone At Kelly Hoppen?

  Yes. If you wish to place a phone order, please contact Kelly Hoppen on 0203 701 9333 and one of Customer Care agents will process your order.