How Long Does It Take for a Refund to Happen?

Related FAQ

• Can I Exchange/return My Product At the Stores?

  No, you will not be able to make an exchange at the store. However you will have the option to return the product at the store and bill the new one. The refund for your click and collect order will be processed online and credited to same account from which the payment was made…

• Can I Exchange a Product I Have Bought Online At the Stores?

  No, you will however have the option to return the product at the store and bill the new one. The refund for your online order will be processed online and credited to same account from which the payment was made.

• What is a Click and Collect Order?

  A click and collect order is one that can be placed online (decathlon.in) and can be collected at a store of your preferred choice.While placing your order online you can select "Collect from (Decathlon Store)" on the shipping page as the option to get the products delivered Fr…

• Can the Store Location for a Click and Collect Be Changed?

  No, Decathlon will not be able to change the pickup location once the order has been placed. You would need to cancel the order and place a fresh order with your preferred location.

• Can I Edit My Order?

  It is not possible to make edits for any order. The order needs to be canceled and re-ordered.You can do this by writing to Decathlon on care.india@decathlon.com. Once canceled the refund will be processed and will take an average of 5-7 working days to reflect in your account.