How Long Will a Pattern Be Available for and How Will I Know If the Pattern I Collect is to Be Discontinued?

Related FAQ

• What is the Status Of My Denby Order?

  Once your order has been placed, your order status will remain as "Submitted to Fulfillment" until your order is processed and dispatched.  Once dispatched, your order status will update to "Fulfilled" and you will receive an email notification. If you have created an acco…

• Why is There an Appearance Of Grey Lines On My Denby Dishes?

  This is a common issue that is actually related to the flatware you are using and affects mostly white or light faced plates which tend to show metal marks rather than actual scratches.  The flatware being used is softer than the glaze on the dishes.  Denby glazes are…

• What is a Second Or Near Perfect Item?

  If color varies beyond our strict tolerance levels or even has the slightest imperfection such as a spot of uneven color, we designate that product as a "second". The quality of a second is extremely high, every piece has the same durability as first quality with no chips or cr…

• Why is There Color Variation In Some Denby Patterns?

  Denby stoneware is a handmade product and therefore could result in color variations from piece to piece. A difference of 1/1000th of an inch in glaze thickness can cause a slight variation in color when the piece is fired. Color variations sometimes occur naturally during manu…

• Which Domestic Appliances is Denby Safe for Use In?

  Denby can be safely used for cooking food in a microwave (it is not recommended that the microwave is used for warming plates), oven and for use in the fridge, freezer and dishwasher. Denby recommends using liquid detergents in your dishwasher. All pottery and china can crack i…