Orders are generally delivered within 4 – 6 business days. Production times may vary if the provided photo does not meet the resolution requirements. Please allow additional time if you enhance your photo with a Special Effect. Please note that during holidays shipping may take slightly longer due to increased order volume. To ensure your canvas arrives when you need it, please order 12 – 14 business days early to account for shipping.
If you have not received your tracking information from CanvasPeople after 10 days, there might be an issue with your photo. Low resolution or poor cropping may trigger an automatic email to be sent to you requesting a new photo. These emails sometimes get caught in spam filters, so CanvasPeople suggest you make them a "trusted sender" to ensure you receive this important correspondence from CanvasPeople.