CanvasPeople recommends images using the sRGB color space.CanvasPeople also recommendS using RGB color mode for uploaded images. Their printers default to an sRGB color profile and adjust to CMYK for printing.
Your photo will be wrapped around the sides of the canvas stretch bar. Make sure the main subject of your photo is within the inner red border (canvas front).
Note: As you change the canvas size, be sure to check out the wrapping preview again as it will change based on the size selected.
Please allow 1.5- 2 inches for the canvas wrapping. If something is cut off or wrapped around the sides which is important, you may want to edit your photo using our cropping tool or upload a different photo.
At this time CanvasPeople does not offer shipping outside of the Continental U.S., Hawaii, or Alaska. They hope to offer shipping outside the Continental U.S. in the near future.
Orders are generally delivered within 4 – 6 business days. Production times may vary if the provided photo does not meet the resolution requirements. Please allow additional time if you enhance your photo with a Special Effect. Please note that during holidays shipping may take slightly longer due to increased order volume. To ensure your canvas arrives when you need it, please order 12 – 14 business days early to account for shipping.
If you have not received your tracking information from CanvasPeople after 10 days, there might be an issue with your photo. Low resolution or poor cropping may trigger an automatic email to be sent to you requesting a new photo. These emails sometimes get caught in spam filters, so CanvasPeople suggest you make them a "trusted sender" to ensure you receive this important correspondence from CanvasPeople.
The Copyright Act protects photographers by giving the author of a photograph the exclusive right to reproduce the photograph. This includes the right to control the making of copies. If your photograph was taken by a professional photographer you may need to obtain a release.
CanvasPeople.com utilizes a secure server in all the transactions that hold sensitive information. A secure server guarantees the privacy of data transmitted through the internet, including credit card information, through a SSL protocol that encrypts the information.
Due to the highly automated nature of our process, canvases are created and shipped as quickly as possible. This is a personalized product, and cannot be cancelled or modified once the canvas has been sent to production.
CanvasPeople always email a confirmation receipt when an order is placed. However, these receipts can sometimes be redirected to your spam or junk folder. Please make CanvasPeople a "trusted sender" in your email program and add CanvasPeople@email.canvaspeople.com to your safe sender list. CanvasPeople want to be sure you receive all updates on your order and information on the status of your canvas shipment.