How to Return an Aquasana Product?

  1. Contact Aquasana and request a Return Authorization Code by calling +1 (866) 662-6885 or emailing support@aquasana.com.
  2. Repackage the product with everything included in the package when you received the product.
  3. Clearly label the Return Authorization Code on the outside of the package. Aquasana will not accept unauthorized returns.
  4. Your return must be received by Aquasana within 21 calendar days of the RAC number being generated.
  5. Ship your product to Aquasana. For all products, you may use the carrier of your choice. Ship the product to the following address:
AQUASANA INC.
ATTN: RETURNS DEPARTMENT
6310 MIDWAY RD
HALTOM CITY, TX 76117-5344

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