How to Contact Customer Support?

  • M–F 8AM–6PM & SAT 9AM–5PM CDT
  • 866-662-6885

Related FAQ

  • How to Return an Aquasana Product?

    Contact Aquasana and request a Return Authorization Code by calling +1 (866) 662-6885 or emailing support@aquasana.com. Repackage the product with everything included in the package when you received the product. Clearly label the Return Authorization Code on the outside o…

  • How to Get Refunds From Aquasana?

    For authorized returns, Aquasana will initiate a full refund (purchase price excluding shipping and handling) when the product is received at Aquasana.  Your Return Authorization Code will be identified and marked as received. The package will be inspected to confirm …

  • What is the Return Policy Of Aquasana Home Water Filters?

    You have 90 calendar days to return a product, which begins on the day your order is placed. All returns shipped to Aquasana require prior authorization from Aquasana and a clearly-labeled Return Authorization Code ("RAC") on the outside of the return shipment package. Thi…

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