I Have a Gift Certificate Code, How Do I Redeem?

Hold onto your Joe's New Balance Outlet gift certificate codes and during checkout you will see a field to enter/submit. These gift certificate codes are valid for use only on joesnewbalanceoutlet.com and not in stores or other New Balance sites.

Related FAQ

  • What Is UPS SurePost?

    UPS SurePost is the most affordable shipping method, and delivery is made within 7 business days after your order has shipped. UPS SurePost provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final …

  • Can I Cancel Or Change an Order At Joes New Balance?

    To provide you with the best service possible, Joe's New Balance Outlet processes your order as soon as it is received. Once your order has been placed, Joes New Balance cannot change or cancel it for any reason.

  • Why Did I Not Receive My Expected Discount?

    Joe's New Balance Outlet strives to offer you the best value for your money with special sales and discounts throughout the year. Free shipping applies to UPS SurePost to the 48 Contiguous United States. Free shipping applies to USPS Priority Mail to AK, HI, P.O. boxes, U.S. P…

  • How Long Will It Take My Order to Ship?

    In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items will be shipped within 2 business days. An email with tracking information will be sent to you once your order has shipped.

  • How Many Discounts Or Promotions Can Be Applied to My Order?

    One discount, coupon, or promotion can be applied to an order. Promotions on www.joesnewbalanceoutlet.com are not valid on previous purchases and cannot be combined with other offers.

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