I Have Received a Faulty Item. What Should I Do?

Related FAQ

• When is Payment Taken From My Account at Zavvi US?

  Generally your subscription is charged on the first working day of each month, if this is going to be delayed then we’ll let you know by email!

• Can I Make Changes to My Cart?

  Absolutely!! Click the cart icon and this will show all of the items you've selected so far.  Use the + to add more of the same item or the – if you have added too many. If you want to remove the item completely, just hit the X button.

• How Do I Place an Orderat Zavvi US?

  Easy! Find the items you want and click to add them to your cart. Once you've got all you need, select the cart icon and proceed to checkout.  Your account will automatically show any stored delivery and payment options to make ordering as easy as possible.  Check all…

• How Can I Pay for My Order at Zavvi US?

  Zavvi offers various ways to pay for our items to ensure customers can access all the goods on their website. Visa  Visa Debit  MasterCard  Maestro   PayPal  Your preferred payment of choice can be selected at the checkout; Zavvi will take fraud v…

• The Item I Ordered is Out Of Stock. Why is It On the Zavvi's Website?

  Zavvi  always aims to get their items back in stock so you can purchase them in the future.  Now and again there can be an unexpected delay, if so Zavvi will get in touch to let you know.