I Looked At My Credit Card Account Online, and It Looks Like I Was Charged Twice for the Same Order. Why is This?

Related FAQ

• What If I Am Shipping My Order to a Military Address?

  The proper format to enter a military address in the shipment information is: Address Line 1: Enter the Unit number and the Box number on this line. City: Enter either APO, FPO or DPO on this line. State: Enter either AA, AE or AP on this line. Zip Code: The five-digit zip…

• How Long Does It Take to Process an Order?

  Order processing time is 5-7 business days (Monday thru Friday) for ground shipping and store pick up or 1-2 business days for expedited orders. Your order will be shipped via UPS®, FedEx®, or USPS® which will take 1-3 business days (dependent on location and shipping method ch…

• Does The University Book Store Rent Textbooks?

  Yes both new and used.

• What If I Am Shipping Outside the United States?

  Place your order and choose "International – Price to be quoted later" as your shipping option. The University Book Store will assemble and weigh your order. The University Book Store will then calculate the costs of the various shipping options available to you. The University…

• Can I Use My Wiscard to Pay Online?

  No. Unfortunately, The University Book Store is not able to accept Wiscard online at this time. However, you may use Wiscard as a form of payment in the store.