I Missed Out On a Power Deal. Can I Request for the Power Deal to Return?

Related FAQ

• How Does MassGenie Calculate Shipping Charges?

  MassGenie sellers set their own shipping charges. When MassGenie calculates the price for a Power Deal, both the product price and the pre-calculated shipping rate are included in the total price.

• The Item I Ordered Was Damaged During Shipping.

  Please contact the seller directly for any complaints about your orders (contact information can be found on the seller’s About Us page). The seller will coordinate with the courier and file a claim as needed.

• Can MassGenie Ship to PO Boxes or APO/FPO Addresses?

  This is up to individual MassGenie sellers. Contact the seller directly for questions on shipping to PO boxers or APO/FPO addresses.

• Can I Combine Shipping for Multiple Orders?

  Unfortunately, buyers at MassGenie can’t combine shipping charges for multiple orders from different sellers. Shipping charges and other policies are handled by each seller individually.

• I Committed to a Power Deal. Will My Order Be Shipped Immediately?

  Your order will be shipped only when the Power Deal is successful. You’ll get a notification email if you’re one of the winning buyers of a Power Deal.