I Received a Damaged Pair Of Eyeglasses Or the Prescription is Not What I Ordered. What Do I Do?
Although quality control team at Coolwinks ensures thorough testing and examination of all the products prior to shipping, but in case you receive a damaged product or not as per your prescription details, then you can either cancel the order in My Account- View Order and raise a refund in your bank account. Place a new order then. Or for further clarifications you can reach out to CoolWinks at:
- support@coolwinks.com
- 0124-444-5800 , 0124-610-1010
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