Is It Possible to Cancel an Order?

Related FAQ

• When Will My Order Be Shipped At he Double F?

  All our orders are despatched within 24/48 hours from the purchase confirmation. If it will be necessary more time during the preparation of your package, Customer Care will notify you.

• Can I Pre-order an Item On TheDoubleF.com?

  On website you can pre-order items that have an expected shipment date in the coming months. Items that can be pre-ordered are indicated in the catalog and in the product page with the PRE-ORDER label. If you pre-order with a credit card or paypal, the full price will be d…

• Do the Couriers Deliver During Non-working Days and Bank Holidays?

  No, they don't. All the couriers deliver during working days. Please note that delivery by appointment is not available.

• How Can I Track My The Double F Order?

  Absolutely it is. As soon as the parcel leaves warehouse, you will receive an e-mail with the tracking number and a link to monitor the shipment.

• Do I Need an Account to Place an Order At The Double F?

  No, you don't. You can decide to place an order as "New Client" or as "Registered Client". As New Client, you are not required to register an account but only to complete the checkout process as a Guest and fill in all the requested fields for delivery, invoicing, and payment; …