All our orders are despatched within 24/48 hours from the purchase confirmation. If it will be necessary more time during the preparation of your package, Customer Care will notify you.
If you realize that you ordered the wrong item or placed an order by mistake, you are kindly invited to contact immediately the Customer Service via email at help@thedoublef.com, chat online or call +39 02 87189530 to receive customized assistance.
TheDoubleF chooses automatically qualified couriers depending on the destination country. They mainly use TNT for Italy, Boxberry for Russia and DHL for the rest of the world.