Is the Option to Cancel My Order Available?

Maverick & Wolf would like to inform you that; according to the Distance Selling Regulations (2000) and Consumer Protection (Distance Selling) (Amendment) Regulations, 2005; you, as the consumer have the right to cancel your non – prescription order up to 14 days after you have received your item.

It is imperative that all cancellations are communicated to Maverick and Wolf in writing via mail or email. This provides them with a record of the cancellation, not only protecting you from any misunderstandings but Maverick and Wolf as well.

Once they receive and have a record of your cancellation on file, Maverick and Wolf will work quickly to facilitate your refund and in any event within 30 days of your order. The cost of prescription lenses cannot be refunded in the event of a cancellation as they are custom – made products cut to your specific needs and measurements.