My Order Has Not Yet Been Despatched and I Am Going On Holiday?

Related FAQ

• How Should I Look After My Plants In the Winter?

  All plants vary depending on variety, whether they are perennial or annual and whether they are hardy. Again, all specific advice is provided in the individual cultural instructions provided.

• Will I Receive a Confirmation Of My Order?

  If, when placing your order, you provide Thompson & Morgan with your email address you will be sent an email confirming your order has been received. This will confirm product details, delivery address, delivery instructions and anticipated delivery dates.

• Am I Charged for the Items As Soon As I Order Them?

  All orders by debit or credit card are debited on receipt.

• Will It Flower This Year and How Will I Know How Deep to Plant?

  All products come with a comprehensive guide on all the specific requirements on planting, including depth, width and soil type, necessary for successful results.

• How Will My Order Be Delivered At Thompson & Morgan?

  All products are despatched in carefully tested secure packaging either by 1st or 2nd class post. Some items, such as potatoes, fruit and other heavier products (as well as orders for the Channel Islands) may be sent by courier.