How Will My Order Be Delivered At Thompson & Morgan?

Related FAQ

• I Have Received an Email Confirming My Order Had Been Shipped But It Has Not Arrived Yet?

  As you have received a despatch notification, please rest assured that your order is on its way. Please allow up to 4 days for the delivery of your goods, however if this time has passed, please get in touch and Thompson & Morgan will happily look into this matter for you.

• Will I Receive a Confirmation Of My Order?

  If, when placing your order, you provide Thompson & Morgan with your email address you will be sent an email confirming your order has been received. This will confirm product details, delivery address, delivery instructions and anticipated delivery dates.

• How Soon Will My Order Be Despatched?

  Thompson & Morgan aims to despatch seed orders within a maximum of 5 working days unless otherwise stated and depending on the time of year. Fruit, potato, mushroom and plant orders will be despatched as stated. However, as growing conditions vary it may be necessary to shi…

• How Long Can the Plants Stay In Their Packaging?

  Thompson & Morgan would recommend that all products are potted on as per the cultural instructions provided. However, any product provided in a tray, can happily be kept for up to 2 weeks as long as they are watered lightly and kept in the light, away from extreme temperatu…

• Am I Charged for the Items As Soon As I Order Them?

  All orders by debit or credit card are debited on receipt.