How Soon Will My Order Be Despatched?

Related FAQ

• Will I Receive a Confirmation Of My Order?

  If, when placing your order, you provide Thompson & Morgan with your email address you will be sent an email confirming your order has been received. This will confirm product details, delivery address, delivery instructions and anticipated delivery dates.

• Can I Get a VAT Receipt?

  VAT receipts are available once you have received all your goods.

• How Should I Look After My Plants In the Winter?

  All plants vary depending on variety, whether they are perennial or annual and whether they are hardy. Again, all specific advice is provided in the individual cultural instructions provided.

• I Have Not Yet Received My Order, When Will It Be Despatched?

  Thompson & Morgan aims to have all orders despatched within the month advised at the time of placing your order. Please note that deliveries will be sent throughout the whole of the advised month. If for any reason they are not able to fulfill these promised dates, Thompson…

• If Part Of My Order is Out Of Stock, Do I Have to Pay an Extra Delivery Charge When It's Sent to Me at Thompson & Morgan?

  No. If Thompson & Morgan cannot fulfill your full order, they will despatch items as and when they become available. You will not be charged any additional fee for this. For seed orders, you will receive a despatch note with your order that lists any varieties that are to f…