Can I Get a VAT Receipt?

Related FAQ

• My Order Has Not Yet Been Despatched and I Am Going On Holiday?

  If you are planning to be away during the time your plants are due to arrive, please let Thompson & Morgan know and they will happily add an alternative delivery address or delivery instructions to your order. Due to the nature of their products, Thompson & Morgan is un…

• Am I Charged for the Items As Soon As I Order Them?

  All orders by debit or credit card are debited on receipt.

• I Have Received an Email Confirming My Order Had Been Shipped But It Has Not Arrived Yet?

  As you have received a despatch notification, please rest assured that your order is on its way. Please allow up to 4 days for the delivery of your goods, however if this time has passed, please get in touch and Thompson & Morgan will happily look into this matter for you.

• How Long Can the Plants Stay In Their Packaging?

  Thompson & Morgan would recommend that all products are potted on as per the cultural instructions provided. However, any product provided in a tray, can happily be kept for up to 2 weeks as long as they are watered lightly and kept in the light, away from extreme temperatu…

• I Am Unable to Log On to the My Orders Facility Online

  To have access to the My Orders page, please ensure that you register an email address with Thompson & Morgan. If this is the case, please enter the details as they appear on your account.