My Order Was Canceled, So Why Do I Still See a Charge?

Unfortunately, when an order is canceled you may have a pending authorization which is not an actual charge. If paid with a debit card it could take up to 3 to 5 business days for the authorization to be removed. Credit card authorizations usually take up to 72 hours to remove. If you have questions or concerns about the pending authorization, please contact Customer Service at 1-877-551-SAKS (7257) or visit Live Chat with your financial institution's name and contact number readily available.

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