My Parcel Was Delivery Damaged, What Do I Do?

Related FAQ

• I Forgot to Use My Discount Code At the Checkout, Can Lovedrobe Refund Me for the Discount?

  Unfortunately, all discount codes are only valid during the checkout before the order is finalised. Please make sure to check your basket total before confirming your order as Lovedrobe cannot refund for any intended discount codes after they receive the payment.

• Does Lovedrobe Ship to My Country?

  Lovedrobe delivery to most countries in the EU and the rest of the world, however there are some exclusions. For a full list of exclusions, please visit delivery page on Lovedrobe.com.

• Can I Cancel My Lovedrobe Order?

  Please contact Lovedrobe as soon as possible if you wish to cancel your order. Although Lovedrobe can't guarantee to cancel orders after they receive payment, Lovedrobe will try their best to help accomdate your request if you contact Lovedrobe before the order is dispatched. P…

• Do I Have to Pay for the Return Postage?

  Unfortunately, Lovedrobe does not cover the cost for the return of unwanted items. If you have received the wrong item or a faulty item, please contact Lovedrobe to arrange for the return postage to be reibursed back to you.

• Why Has My Item Not Arrived Yet?

  Depending on which postage service you chose at the checkout will determine the expected delivery date. Please note that for all services except Special Delivery, delivery times are not guranteed. If your item hasn't arrived after the expected delivery date please contact Loved…