My Products are Damaged. Why?

For any item received damaged, please DO NOT THROW AWAY the item. Send an email to June Jacobs and please include your phone number. The broken item(s) will be replaced and the email will provide instructions on what is to be done with the broken item(s).

For purchases not made through JuneJacobs.com, June Jacobs will provide you next steps to contact the place of purchase. 

To speak with a customer service representative over the phone, please call: 1-800-787-7546. June Jacobs is open Monday-Friday 9am-5pm ET.

Related FAQ

  • Why Doesn't My Pump Work?

    There are several reasons for inconsistent evacuation: For initial use, the pump must be primed anywhere from 5-15 times. As there is no dip tube, this will create a suction to allow product to dispense.  If there is an empty space/no product between the top of the bulk an…

  • How Can I Contact June Jacobs?

    Phone: 1-800-787-7546 Email: support@junejacobs.zendesk.com   Return Address:   June Jacobs   Attn: Returns Department 45 Mayhill Street Saddlebrook, NJ 07663

  • I Didn't Get a Shipping Confirmation. Did My Order Ship By June Jacobs?

    June Jacobs' e-mail may have slipped into your spam folder, please check for your order confirmation, otherwise please contact the Customer Service line for help To speak with a customer service representative over the phone, please call: 1-800-787-7546. June Jacobs is ope…

  • Are June Jacobs' Products Non-comedogenic?

    While their products are not tested to be non-comedogenic, none are "comedogenic". June Jacobs ' company aims to not use ingredients that, to knowledge, cause acne breakouts or clogged pores.

  • What Order Should I Apply My Serums and Moisturizers At June Jacobs?

    June Jacobs will advise applying products on from thinnest-to-thickest in texture. It's best to allow each layer to dry and absorb into your skin before applying the next product. Generally, serum will be applied first followed by moisturizer.

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