Piper Lou Coupons & Promo Codes

  • Sale

    Buy 1 Tumbler, get 1 FREE - FLASH SALE

  • Sale

    Buy 2 Get 2 FREE on ALL APPAREL for a LIMITED TIME.

  • Sale

    $10 BONUS - TODAY ONLY - Valid on ALL ITEMS.

  • Sale

    25% OFF your Customized Tumbler Today + FREE Customization.

  • Sale

    FREE Customization on 30/20oz Color Printed Tumblers Today + NEW COLORS

  • Sale

    FREE Customization on 30/20oz Etched Tumblers Today + NEW COLORS

  • Sale

    Claim your FREE Stemless Wine CUP with any Stemless Wine Cup Purchase.

  • Sale

    Sign Up and Get 10% Off

Piper Lou FAQ

Does Piper Lou Offer Refunds?

ABSOLUTELY! If you don't love your Piper Lou item, Piper Lou will refund your money. Refunds must be processed within 60 days of your purchase date. Item must be in the same condition as you received it. If you want to request a refund, please email customer service email for help processing.  

Please include a note as to why the item is being returned along with your order number and name so Piper Lou can process the refund quickly. 

Refunds will take 2-3 business days to process through back to your bank. Once a refund is processed you will receive an email notification.

What Address Do I Send Returns To?

Piper Lou (Attn: RETURNS) 
7868 US 70 Bus Hwy W 
Clayton, NC 27520

Can I Exchange an Item At Piper Lou?

YES! Hassle-free returns! Please email [email protected] with your name, order #, and reason for exchanging. 

If the exchange is due to a packaging error, defect, or manufacturing issue, Piper Lou will cover the cost to return the item. If not, you just have to cover the shipping and Piper Lou will send you out a new item at no extra cost.  

*Exchanges must be made within 60 days from the date your item was delivered. 

There are NO RETURNS for Customized Items. Those sales are final unless it's a quality issue or incorrectly sent.

How Can I Track My Piper Lou Order?

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. 

How Long Does It Take to Receive My Piper Lou Order?

  • Orders typically take about 5-7 days to ship but please see the item description to get the most accurate time frame as may vary per product. All Piper Lou orders are printed-on-demand and custom made individually when you order. Piper Lou will carry some stock in our top sellers for quick ships.  
  • Orders can take up to 2-4 Business days to arrive once shipped. If you need your order sooner for an event or as a gift, please reach out to customer service and Piper Lou will do their best to make sure it arrives on time.

How Can I Contact Piper Lou?

Piper Lou 's customer service email is [email protected]