What Happens If I Fail an Exam?

In the unlikely event that you should fail an exam, you will be given an opportunity to retake it.

Related FAQ

  • Is There an Age Requirement to Join Courses?

    There is no age requirement to join the online training courses here at John Academy. Assuming that you can keep up with the learning material and study at your own pace, you shouldn’t have any problem learning.

  • How Long Does It Take to Get a Certificate?

    The PDF certificate’s turnaround time is 24 hours and for the hard copy certificate it is 3-9 working days, but it can be longer during busy periods.

  • How Long Do I Have Access to My Course?

    Generally, you will receive access to the course for 12 months from the date of joining. Please check the individual course page for more details.

  • When Will I Receive My Course?

    You will receive instant access to your course once you have successfully completed the checkout. John Academy sends your login details for the course, along with a receipt for your payment straight away, to the email address used at checkout. Please make sure you therefore use…

  • Can I Study From Outside the UK?

    Yes. With John Academy you will receive instant access to your course, meaning that you can study from anywhere in the world, as long as you have an internet connection. John Academy has students taking courses in over 80 countries worldwide.

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