What Happens If My Card Authorisation Fails?

Related FAQ

• What Time Will My Delivery Be?

  Delivery will usually take place between 9am and 6pm. On selected smaller items where you see this icon, you'll get a text message indicating a one-hour delivery window.

• Do Prices Include VAT?

  All the prices are shown both exclusive and inclusive of VAT, at 20%.

• Can I Track the Safe Shop Order?

  Use the Track Order link at the top of every page. You'll need your order number plus the email address you used when placing your order.

• Can I Install My Own Safe?

  Absolutely. But please check with your insurer first. Some insurance companies insist that a qualified safe engineer installs the safe.

• Do I Need to Get My Safe Installed?

  Many safes need to be installed either on a DIY basis or by a professional, especially if it comes with pre-drilled holes. Have a look at the product info.