What If I Am Unhappy With My Order?

Related FAQ

• How to Track My Order At CanvasOnSale?

  Keep tabs on your parcels with the unique tracking number tagged onto every package. After you've placed your order, a link to the carrier's activity report will be sent to you, with which you can monitor your canvas prints' journey. CanvasOnSale ships only using their ever-re…

• Can I Cancel My Order At CanvasOnSale?

  Please email (info@canvasonsale.com) or call the Customer Support office toll free Tel: 1-844-380-3415 Monday to Friday 9:00am-5pm Eastern Standard Time.  If your order was placed before 7:00am Eastern Standard Time, your request must be made prior to 12:00pm Eastern Stand…

• How Much the Shipping Costs?

  CanvasOnSale wants you to get your products as quickly and inexpensively as possible. CanvasOnSale strives to have minimum downtime between production and shipping so your personalized photo gifts get to you on time, with no delays.

• What is the Snappy Delivery Time?

  CanvasOnSale has a production time of 2-3 business days, with orders generally being successfully delivered within 7-10 days.   Special production and delivery times apply to the following products: Acrylic Prints, Aluminum Prints, Acrylic-Forex Prints, Photo Box, Phone Ca…

• What is the Best Way to Mount the Canvases?

  For stable support, CanvasOnSale recommends their hanging sets for each size of canvas, consisting of screws, pegs and cord. Of course you can also very easily fix smaller canvases to the wall with nails. Two options for mounting:  Take the two metal platelets with the eye…