What If I Have a Defective Or Damaged Item?

If you have received a damaged item or believe an item is defective please contact Customer Service at 1-888-565-7862 or via customerservice@puma.com

Related FAQ

  • Does Puma Ship to Canada?

    Yes, but not through this web site. Please visit instead Puma Canadian online shop at puma.com.

  • Does Puma Offer Price Adjustments?

    If the price of an item you buy from the PUMA Online Store is lowered within fourteen (14) days of the date of your purchase, Puma will honor the new price and credit the difference to your original form of payment. To obtain your credit, contact us at 888-565-7862, or send an …

  • What Shoes Qualify for the ’30 Day Test Run’ Program?

    Select IGNITE, Speed IGNITE and NRGY running shoes also qualify for our 30 Day Test Run program: Go ahead. Get them dirty. Put them through their paces. If you aren’t 100% satisfied, Puma will gladly accept your return (in any condition) within 30 days of purchase using the nor…

  • Does Puma Ship Internationally?

    Puma's web site accepts orders to be shipped to the following geographies outside the United States: APO/FPO addresses, American Samoa, Guam, the Marshall Islands, the Federated States of Micronesia, the Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.…

  • Does Puma Ship to APO/FPO Addresses?

    Yes, Puma ships to APO/FPO addresses. Orders to such addresses are not eligible for expedited shipping, and may take longer to arrive than the listed delivery times. Customers are responsible for any applicable duties and taxes levied on the delivery of their orders and for all…

Hot Promotions From Puma

  1. Sale

    Men's Training Products - Shoes, Clothes & Accessories Starting From $15

  2. Coupon75% Off

    Up to 75% Off Sitewide + Free Standard Shipping

  3. Sale50% Off

    Up to 50% Off Women's Sale Items

  4. SaleStart at $3.99

    Women's Accessories Items As Low As $3.99

  5. Sale

    Apex Pacer Backpack for $29.99 (was $50)

  6. Sale20% Off

    20% Off Select Men's Sneakers

Recent Added Stores

Vivobarefoot (US) Promo Codes Office Shoes Promo Codes 13to24 Shoes Promo Codes Paradox London Promo Codes Clarks FR Promo Codes Elevtd Promo Codes Stadium Goods Promo Codes Sandro Moscoloni Promo Codes Converse FR Promo Codes

Return to Dacoz.com Get Latest Puma Promo Codes

Featured Stores Picked by Dacoz

View More Stores