If an item is out of stock Men's USA will notify you as soon as possible and ask if you would like a replacement item. You order can be processed with the replacement item, or cancelled.
All orders shipped to within the United States will be charged a flat shipping rate of $10. APO and FPO orders will be charged $25.
Men's USA does not profit from shipping. Should you charge Rush shipping, or if Men's USA is shipping your order internationally, your shipping cost will be exactly the same as Men's USA is charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.
Yes. As described in the return question above, the suit must be in its original condition with tags attached and a $25 check/money order/credit card authorization (for return shipping, processing, and handling). You must notify MensUSA and return the suit within 15 days after you receive the item. When you return the package, please include the original packing slip and a note that you would like to exchange for a different size or item, and return to the company address in the item description page of the listing. Exchange will be made within 7 business days after returned item is received. Again, the MensUSA is not responsible for any missing or damaged packages, so Men's USA suggests you would use a method that would provide tracking and insurance options (e.g. USPS priority or UPS ground). As a common practice, the buyer will pay his own shipping charge to send the item back to the seller; the seller will send the replacement by UPS ground.
Yes. Returns are allowed withing 15 days of receipt of purchase. You must notify Men's USA at [email protected] and receive an RMA#. When returning, please include the original packing slip and include a note that you would like to return it, and return to their company address in the item description page of the listing. Refund will be made within 7 business days after returned item is received. Depending on the reason for the return, a restocking fee may be applied. The suit must be in its original condition with tags attached. The Seller is not responsible for any missing or damaged package so Men's USA suggests you would use a method that would provide tracking and insurance options (e.g. USPS priority or UPS ground).
MensUSA.com does not do back orders. If an item is out of stock Men's USA will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested.
Men's USA will process orders very quickly at MensUSA, however they do allow a 6 hour window for cancellation from the time your order was placed. If you are cancel your order after this 6 hour period and it has not been shipped, there is a cancellation fee of $25.
Shopping at MensUSA.com is safe. Every credit card purchase you make at MensUSA.com is backed by the MensUSA.com Safe Shopping Guarantee, and the site is protected by SSL encryption technology.
Men's USA currently accepts Visa, MasterCard, Discover, and American Express, Western Union, Cashiers checks, and personal checks for all orders. Please make checks to: MensUSA - 11517 Santa Monica Blvd, Los Angeles, CA 90025.
Your order status will be available 48 hours after your order has been placed. Tracking information will be e-mailed to the address provided on your order. If Men's USA has any questions regarding your order, Men's USA will email you.