What If I Was Out When the Item Was Delivered?

Related FAQ

• Why Didn’t I Receive a Hard Case With My Eyewear?

  Some eyewear are supplied with a hard case, and some with a soft case/pouch. Fashion Eyewear can't control the accessories the brand supplies them with; however, Fashion Eyewear can promise you that your eyewear will come with its original packaging, inclusive of all accessorie…

• Do I Need to Create an Account When Making a Purchase?

  If you are buying for the first time with Fashion Eyewear, they do require you to create a user account. This provides you with a personal section where you can track your order and also contact them regarding an order update if necessary. Your password and user name is known o…

• How Long Will It Take Before I Receive My Refund?

  Once Fashion Eyewear receive your eyewear, it will be inspected and you would be notified that they have received the item back. We always strive to action your refund as soon as possible, and in any event within 30 days of your order. Once your refund has been processed, pleas…

• Are Prescription Sunglass Lenses Free?

  No. If you wish to place an order for prescription sunglasses, you will need to pay for your lenses. Fashion Eyewear will fit their high quality optical branded lenses into all of their eyewear so you won't receive your prescription sunglasses with the brand's lenses e.g. Ray-B…

• What is the Company's Guarantee?

  Fashion Eyewear's guarantee is that your prescription eyewear will arrive to you in perfect condition.  They will be made to your exact prescription (as specified by you in your order) and will arrive in the designer’s original packaging.