What is the Communication That I Will Receive About My Reverse Pickup?

Related FAQ

• Is There a Shipping Charge Associated With the Click and Collect Orders?

  No, there is no shipping charge that is involved with these orders

• How Long Does It Take for a Reverse Pickup to Happen?

  All instructions for the reverse pickup will be sent to decathlon courier partners on the same day or the latest by the next day. The reverse pickup for Metros takes about 3 business days and for Non Metros take about 5 business days to happen after the request has been placed.

• Can I Provide a Different Address for the Reverse Pickup?

  Yes, a different address can be provided for the reverse pickup. However a pin code check is required to know the service ability.

• Can the Store Location for a Click and Collect Be Changed?

  No, Decathlon will not be able to change the pickup location once the order has been placed. You would need to cancel the order and place a fresh order with your preferred location.

• Why Do the Click and Collect Orders Have a Lead Time?

  These orders are fulfilled and dispatched from Warehouse in Bangalore, hence the lead time.