What Products are Available to Download?

Related FAQ

• When Will My Card Be Debited?

  Your card will be debited when you place your order through our website. If you cancel your order (as permitted under our terms of sale) we will refund your card within 3 working days.

• My Order Says "in Progress", What Does This Mean?

  Your order has been received and is being processed.

• How Long Do I Have to Download Items Purchased On Eden.co.uk?

  Your download will be available in your account until you choose to download it for the first time.Once you start to download an item you will have 24 hours to complete the download or download to another device.

• How Many Devices Can I Download Items to When Purchased On Eden.co.uk?

  You can download an item up to 10 times across multiple devices within 24 hours of when you start your first download.Once you start to download an item you will have 24 hours to complete the download or download to another device.

• My Order Was Shown As Posted But Has Now Changed Back to Order Taken / Processing / Packing - Why?

  Very occasionally an error or an incident occurs at the point of dispatch which means the original dispatch is unlikely to reach you. If this is the case, rather than waiting the normal 15 day period for Eden to be sure that you will not receive the item Eden prefers to rollbac…